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http://www.ourpets.com/about-us/


About OurPets

The OurPets product line features a variety of premium, innovative, quality toys, accessories, feeding and waste management solutions specially designed to awaken a pet’s natural instincts. Available exclusively at pet specialty retailers, no other brand offers products specifically designed to foster a healthy relationship between pets and their parents.

Product Development

Innovation motivates all we do at OurPets, and we strive to develop truly one-of-a-kind products. In fact, most of our products are patented and unparalleled in the marketplace. This unique product design process begins by examining the health, behavioral, and lifestyle needs of pets and pet parents. By finding innovative ways to fill these needs, we offer problem-solving solutions to pet owners and highly-marketable products to retailers.

Quality Assurance

OurPets utilizes thorough safety standards that are routine part of every product’s development and ongoing lifecycle. OurPets’ safety standards were developed using children’s product testing standards.

Customer Service

OurPets’ dedicated customer service representatives assist customers via a toll-free number and e-mail. Our dedication to customer service provides for a wide variety of service needs, including general inquiries, product set-up and usage, and warranty and replacement questions.