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Product Safety & Recalls

Product Safety and Recalls

At Bend Pet Express, your pet’s health and safety are our top priorities. We stay informed about product recalls and safety updates to ensure you have the most accurate information. Check this page anytime for updates and to see how we’re keeping your pet’s well-being our focus.

We strongly believe in raw food as the future of pet nutrition. While all pet food carries some level of risk, the benefits of raw feeding far outweigh the concerns when sourced and handled properly. We stay informed on safety updates, provide transparent information, and support our customers in making the best choices for their pets—including offering alternatives like non-poultry raw options if needed.

Quest Cat Chicken 10 OZ Freeze-Dried

February 17th, 2026

Go Raw LLC has issued a voluntary recall for one lot of Quest Cat Food Chicken Recipe Freeze Dried Nuggets (Lot #C25288) due to potentially low thiamine levels. Cats fed diets low in thiamine over time may be at risk for developing a thiamine deficiency. Thiamine is essential for cats.

Contact us about the Quest Voluntary recall

CLOSED: Savage Cat 3 OZ Chicken

March 14th, 2025

March 13th Savage Pet was made aware of an additional case in New York of a kitten that was feeding lot 11152026 who contracted avian flu. Further testing is ongoing. To ensure maximum safety we modified our market withdrawal to a recall on 03/14/25..

March 6th, 2025

Savage Cat has officially concluded the voluntary recall of their Chicken formula (Lot #11152026) following a comprehensive FDA and ODA investigation, which found no H5N1 contamination. The company continues to uphold rigorous safety standards, including strengthened supplier assurances and USDA/FDA-regulated processing, to maintain the highest quality for pets.

February 17th, 2025

Savage Cat Raw has issued a precautionary recall for their Chicken formula (Lot #11152026) due to a preliminary test result for avian influenza (HPAI). While the risk remains very low, customers who purchased this lot can return it for a full refund or safely sous vide cook it to 165°F.

Contact us about the Savage Cat recall

CLOSED: Northwest Naturals Feline 2 LB Turkey

February 17th, 2025

Northwest Naturals has officially closed the voluntary recall of their Feline Turkey Recipe (2lb frozen packages) after a thorough FDA and ODA investigation found no confirmed source of H5N1 contamination. The company remains committed to strict safety standards, including enhanced supplier guarantees and USDA/FDA-regulated processing, to ensure the highest quality for pets.

December 24th, 2024

Northwest Naturals has issued a voluntary recall for their 2lb Feline Turkey Recipe Raw Frozen pet food (Best if used by 05/21/26 B10 and 06/23/26 B1) as a precaution after a routine test detected HPAI. Customers who purchased this product can return it for a full refund or contact Northwest Naturals for more information.

Contact us about the Northwest Naturals recall

General Recalls